FREQUENTLY ASKED QUESTIONS [FAQ]
Purr-sistently Asked Questions
How does our dry shampoo differ from regular dry powder shampoo commonly sold in the market?
Our N’5 FurFresh Plus Dry shampoo is formulated based on our patented nano composite technology. It removes ordour by addressing the root cause of the problem which is bacteria as opposed to masking of smell using fragrance powder commonly used by other brands.
How often should I use the Dry Shampoo (N’5 FurFreshPlus)?
- Our N’5 FurFresh Plus is gentle for regular use. For most pets, we recommend once every 3~5 days or as needed.
Does our product contain essential oil, fragrance, or perfume?
- No, they do not contain any of these ingredients.
How is your N’1 Ear Cleanser different from other brands?
- Our N’1 Ear Cleanser is gentle; water based and contain zero alcohol. Alcohol makes your pet uncomfortable and causes
How often should I clean my pet’s ears with N’1 Ear Cleanser?
- Regular ear cleaning is recommended once a week for most pets. If your pet is prone to ear issues, then increase the frequency to twice a week.
Are our products safe for puppies/kittens?
- Yes, our products are water based, contains no alcohol, and formulated to be safe for pets of all ages, including puppies and kittens.
What makes your N’3 Silver Shield anti fungus spray effective?
- Our N’3 Silver Shield contains our patented nano composite material that is effective in combating bacteria and fungus. Colloidal silver and nano silver which is commonly used in the market prevents bacteria and fungus growth, our products inhibit and prevent bacteria and fungus.
How do I use the N’4 Pro Shield?
- N’4 Pro Shield is formulated to reduce the risk of fungus infection during outdoor adventures. Spray N’4 on all paws and in between their toes. It provides a defense against bacteria and fungus during outdoor activities.
How often do I use N’4 Pro Shield?
- Our recommendation is protecting your pet before going outdoors.
What should I do if my pet accidentally ingests or lick your products?
- Our solution is water based, contain zero alcohol, non-toxic and is safe. However, if you are concerned, contact your veterinarian for advice.
What should I do if my pet has a negative reaction to a product?
- In the unlikely event that this happens, discontinue use immediately and consult your veterinarian.
Are your pet hygiene products tested for skin irritation?
- Yes, our active ingredient undergoes rigorous testing to ensure they are safe. However, if irritation occurs, discontinue use immediately and consult your veterinarian.
How can I contact customer support if i have specific questions about the product?
- For any questions or concerns, please reach out to us on WhatsApp @ +6012-853 1686
Discover Our Specialised Medical Grade Pet Care Products Here
Now that you’ve learned about the cutting-edge science behind our technology, it’s time to explore the products that bring these innovations to life. Our range of advanced pet care solutions is designed to protect, heal, and enhance your pet’s well-being. From ear cleansers to wound care and beyond, find the perfect product tailored to your pet’s needs.